Who we are
Welcome to Qalb by AM, a jewelry brand inspired by beauty, emotion, and everyday elegance. Our mission is to create timeless pieces that bring joy and confidence to your life. Our website address is: http://qalbbyam.com.
Your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and products.
Comments and Feedback
When you leave comments, reviews, or feedback on our website, we collect the information you provide, such as your name, email address, and any other details you choose to include. In addition, we automatically collect technical information such as your IP address, browser type, and operating system to help us detect spam and maintain a safe and secure space for everyone.
Once your comment is approved, your profile image (if linked to Gravatar) may appear publicly next to your comment. We encourage respectful and meaningful interaction, and all contributions are monitored to ensure a safe online environment.
Media and Uploaded Content
If you upload images or other media to our website, please ensure they do not contain embedded location data (EXIF GPS), as this could reveal your location. By uploading content, you give us permission to display it on our website, while we take every precaution to protect your privacy.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and make shopping seamless. For example, cookies help keep items in your cart, save your login information, and track your navigation for analytics.
If you leave a comment, you can choose to save your name, email, and website in cookies so that you don’t need to re-enter them next time. These cookies generally expire after one year.
You can control or disable cookies in your browser settings, but please note that some website features may not function properly if cookies are turned off.
Embedded content from other websites
From time to time, we embed content from trusted third-party websites, such as videos, social media posts, or interactive product showcases. This embedded content behaves as if you visited the original website directly.
Please be aware that these third-party platforms may collect information about you, use cookies, or track how you interact with their content, particularly if you are logged into those services.
How We Share Your Data
Your trust is our priority. We do not sell, rent, or trade your personal information. Your data is only shared when absolutely necessary, for example:
Delivery partners to ship your orders efficiently.
Payment providers to securely process your transactions.
All partners we work with adhere to strict privacy and data protection standards to ensure your information remains secure. We never use your personal data for unsolicited marketing purposes without your explicit consent.
Data Retention
- We retain your personal information only as long as necessary to:
- Process and fulfill your orders.
- Respond to your inquiries and messages.
- Comply with legal or regulatory obligations If you leave a comment, it and its associated data are safely stored to recognize and display your future comments quickly. If you create an account, you can always view, update, or delete your personal information at any time.
Your Rights Over Your Data
- You have full control over your personal data. This includes the right to:
- Request a copy of all personal information we hold about you.
- Update or correct your information.
- Request deletion of your data where applicable.
- We only keep the information that is legally or operationally necessary, and everything else can be removed upon your request.
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Where Your Data Is Processed and Stored
To maintain a safe and welcoming website environment, comments and user content may be scanned through secure spam detection systems. Apart from these systems, your personal information remains protected and is only stored or shared with trusted service providers.
Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your rights regarding your data, please contact us at:
- Email: info@qalbbyam.com
- Instagram: qalbbyam
- Tiktok: qalbbyam
- Website: http://qalbbyam.com
We reserve the right to update this Privacy Policy as needed. Changes will be reflected on this page with the most recent update date.